10 Questions to Ask Before Hiring a Pet Sitter or Dog Walker

Finding the right person to care for your pet is a big decision. Whether you’re looking for a daily dog walker or a pet sitter while you’re away, you want someone trustworthy, experienced, and—most importantly—someone who genuinely loves animals.

To help you make the best choice, here are 10 essential questions to ask before hiring a pet sitter or dog walker:

1. What Experience Do You Have with Pets Like Mine?

Not all pets are the same. Some have medical needs, others need extra patience or exercise. Ask if the sitter has experience with your pet’s breed, size, age, and behavior type. This is especially important for dogs with anxiety, large breeds, or pets with special needs.

10 Questions to Ask Before Hiring a Pet Sitter or Dog Walker

2. Are You Licensed, Bonded, and Insured?

Professional pet sitters and walkers should carry insurance to cover accidents or injuries, and bonding for protection against theft. This is a non-negotiable for peace of mind.

10 Questions to Ask Before Hiring a Pet Sitter or Dog Walker

3. Can You Provide References or Reviews?

A trustworthy sitter should be able to offer references or direct you to online reviews. Reach out to past clients if possible to learn about their experiences.

4. What Services Are Included?

Clarify what’s included in the visit:

  • Will they walk your dog or just let them out in the yard?
  • Do they clean up accidents?
  • Will they feed your pet or administer medications?

A good sitter will walk you through their full service offering.

5. How Do You Handle Emergencies?

Ask about their process in case your pet gets sick or injured. Do they know your vet’s info? Do they have emergency contacts? Preparedness shows professionalism and care.

6. What Is Your Availability and Scheduling Policy?

Some sitters book up weeks in advance—especially during holidays. Ask about their availability, flexibility, and cancellation policy.

7. Will You Provide Updates During Visits?

A quick text, photo, or report card can ease your mind when you’re away. Make sure they’re willing to communicate regularly and keep you informed.

10 Questions to Ask Before Hiring a Pet Sitter or Dog Walker

8. Do You Meet Pets Before Booking?

A reputable pet sitter will offer a meet-and-greet before starting services. This helps ensure a good fit and gives your pet time to get comfortable with their new friend.

9. What Training or Certifications Do You Have?

While not always required, certifications in pet first aid, CPR, or professional pet sitting associations (like PSI or NAPPS) show commitment and training.

10 Questions to Ask Before Hiring a Pet Sitter or Dog Walker

10. Do You Have a Backup Plan?

Life happens—even to pet sitters. Ask if they have a backup sitter or emergency plan in case they can’t make it. Your pet’s care should never be left to chance.

Choosing the right pet sitter or dog walker isn’t just about convenience—it’s about trust, safety, and finding someone who treats your pet like family. Asking these questions up front will help ensure your pet is in good hands while you’re away.

Need a Pet Sitter or Dog Walker You Can Trust?

At Backyard Pet Service our team of certified, insured, and animal-loving professionals is ready to give your pet the love and care they deserve. Contact us today to schedule a meet-and-greet!